Event ticket refunds (less booking fee) are available up to 7 days prior to the event upon an email to HBWN. Refunds will be processed via stickytickets and refunded to the account used when the booking was made. Refunds requested within 7 days of the event will be politely declined. Alternatively, if you have a replacement attendee who can attend in your place, you can transfer your ticket into their name by emailing their name and dietary requirements to HBWN at least 3 days prior to the event. HBWN is unable to cater for dietary requirements for alternate attendees received within 3 days of the event. For more information or refund requests, please contact us.